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The following information should assist you in dealing with RealCorp Vic and ensure a trouble free tenancy.
Please contact our office to arrange a suitable time to view properties between 9.30am and 6.00pm Monday to Friday, 9.00am and 2.00pm Saturdays.
Applying for a Property
You will need to complete a Tenancy Application, which includes, but is not limited to, personal information, employment details, tenancy history, and referees. Your application should also include photo identification (100pt check), rent receipts and any other supporting documentation. We endeavour to process applications within 48 hours of being received complete.
Once your application is approved
Once notified of your application being approved, you will be required to pay a holding fee of one week`s rent within 24 hours and finalise an appointment to complete the Residential Tenancy Agreement and related documentation. At your appointment to complete the Residential Tenancy Agreement, you must pay the following by bank cheque or money order to RealCorp Vic.
Rent: first months rent
Bond: equivalent to months rent
Once all necessary paperwork signed and all monies paid, we will be able to issue you with keys to your new home.
Rent under your Residential Tenancy Agreement is payable in advance. If at any time you are unable to make a rental payment, on or before the due date, please make immediate contact with your Property Manager.
Your bond will be lodged with the Bond Authority. The bond is held as security against any damage or undue wear and tear. The bond will be refunded promptly after you vacate, provided the premises are left in as close as possible to the same condition as when your tenancy commenced and there are no monies owing.
During the course of your tenancy, your Property Manager will inspect the premises periodically. These inspections are carried out during our normal office hours. You will receive written notification in advance and are welcome to be present during an inspection. However, if you are unable to be present, the office keys will be used
RealCorp Vic retains duplicate keys to all properties for emergency access. Under special circumstances, and on producing your drivers licence and a $50 deposit, these keys may be borrowed during office hours, but must be returned within the hour. Your driver`s licence and deposit will be returned on receipt of the keys. No service is available out of office hours or on public holidays. It would be therefore advisable, that you also make private arrangements regarding the location of a spare key, should you inadvertently lock yourself out. Locks may only be changed, with the written consent of RealCorp Vic, and then on the strict understanding that you supply us with a spare set of keys. Remember, it is in your interest to ensure that we have access.
We strongly recommend you arrange your own contents insurance as your possessions will not be covered by the owner`s insurance.
Electricity, Telephone and Gas
It is each tenant`s responsibility to arrange for the connection of utilities at the premises and to arrange for these services to be disconnected prior to vacating the premises. Please ask for a Fast Connect form, a simple process to assist you with the connection these utilities.
Repairs & Maintenance
All repairs and maintenance requests can be telephoned, emailed, or faxed directly. All repairs are attended to as promptly as possible, however, it is often necessary to obtain the property owner`s approval and/or quotes before any work can commence, so a delay is sometimes unavoidable. In the event of an emergency, please refer to the Emergency Plan, which will be provided to you at the commencement of your tenancy. If firm arrangements regarding access for any tradespeople are not kept by you, the service charge for calling the tradesperson will be automatically passed on to you for payment. Where applicable, the upkeep of the gardens and grounds are your responsibility. Please do not store unnecessary paper, rubbish, bottles, cans etc. on or around the premises.
Termination of the Residential Tenancy Agreement
Your Residential Tenancy Agreement is a legally binding contract, providing protection for both you and the owner. You can terminate the Residential Tenancy Agreement in the following ways: 1. If you intend to vacate at the end of your Residential Tenancy Agreement we ask that you provided us with 28 days written notice prior to the expiry of the fixed term of your Agreement. 2. Once the fixed term has expired, you are required to provide RealCorp Vic with twenty eight (28) days prior written notice of your intention to vacate the premises. If unforseen circumstances arise and you need to vacate prior to the expiry of your Residential Tenancy Agreement, please contact your Property Manager immediately and we will endeavour to find another suitable tenant. However, you may be responsible for rent and maintenance of the property until another tenant is found, as well as other costs associated with the reletting of the property.
For further information regarding your rights and responsibilities as a tenant, ask us for a copy of the tenants rights.