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| Tenant
Information |
| The following
information should assist you in dealing with
RealCorp Vic and ensure a trouble free tenancy. |
| Viewing
Properties |
| Please contact
our office to arrange a suitable time to view
properties between 9.30am and 6.00pm Monday to
Friday, 9.00am and 2.00pm Saturdays. |
| Applying for
a Property |
| You will need to
complete a Tenancy Application, which includes,
but is not limited to, personal information,
employment details, tenancy history, and
referees. Your application should also include
photo identification (100pt check), rent
receipts and any other supporting documentation.
We endeavour to process applications within 48
hours of being received complete. |
| Once your
application is approved |
Once notified of
your application being approved, you will be
required to pay a holding fee of one week's rent
within 24 hours and finalise an appointment to
complete the Residential Tenancy Agreement and
related documentation. At your appointment to
complete the Residential Tenancy Agreement, you
must pay the following by bank cheque or money
order to RealCorp Vic.
Rent: first months rent
Bond: equivalent to months rent
Once all necessary paperwork signed and all
monies paid, we will be able to issue you with
keys to your new home. |
| Rental
Payments |
| Rent under your
Residential Tenancy Agreement is payable in
advance. If at any time you are unable to make a
rental payment, on or before the due date,
please make immediate contact with your Property
Manager. |
| Bond |
| Your bond will
be lodged with the Bond Authority. The bond is
held as security against any damage or undue
wear and tear. The bond will be refunded
promptly after you vacate, provided the premises
are left in as close as possible to the same
condition as when your tenancy commenced and
there are no monies owing. |
| Routine
Inspections |
| During the
course of your tenancy, your Property Manager
will inspect the premises periodically. These
inspections are carried out during our normal
office hours. You will receive written
notification in advance and are welcome to be
present during an inspection. However, if you
are unable to be present, the office keys will
be used |
| Keys |
RealCorp Vic
retains duplicate keys to all properties for emergency access. Under
special circumstances, and on producing your
drivers licence and a $50 deposit, these keys
may be borrowed during office hours, but must be
returned within the hour. Your driver's licence
and deposit will be returned on receipt of the
keys. No service is available out of office
hours or on public holidays. It would be
therefore advisable, that you also make private
arrangements regarding the location of a spare
key, should you inadvertently lock yourself out.
Locks may only be changed, with the written
consent of RealCorp Vic, and then on the strict
understanding that you supply us with a spare
set of keys. Remember, it is in your interest to
ensure that we have access.
Insurance |
| We strongly
recommend you arrange your own contents
insurance as your possessions will not be
covered by the owner's insurance. |
| Electricity,
Telephone and Gas |
| It is each
tenant's responsibility to arrange for the
connection of utilities at the premises and to
arrange for these services to be disconnected
prior to vacating the premises. Please ask for a
Fast Connect form, a simple process to assist
you with the connection these utilities. |
| Repairs &
Maintenance |
| All repairs and
maintenance requests can be telephoned, emailed,
or faxed directly. All repairs are attended to
as promptly as possible, however, it is often
necessary to obtain the property owner's
approval and/or quotes before any work can
commence, so a delay is sometimes unavoidable.
In the event of an emergency, please refer to
the Emergency Plan, which will be provided to
you at the commencement of your tenancy. If firm
arrangements regarding access for any
tradespeople are not kept by you, the service
charge for calling the tradesperson will be
automatically passed on to you for payment.
Where applicable, the upkeep of the gardens and
grounds are your responsibility. Please do not
store unnecessary paper, rubbish, bottles, cans
etc. on or around the premises. |
| Termination
of the Residential Tenancy Agreement |
| Your Residential
Tenancy Agreement is a legally binding contract,
providing protection for both you and the owner.
You can terminate the Residential Tenancy
Agreement in the following ways: 1. If you
intend to vacate at the end of your Residential
Tenancy Agreement we ask that you provided us
with 28 days written notice prior to the expiry
of the fixed term of your Agreement. 2. Once the
fixed term has expired, you are required to
provide RealCorp Vic with twenty eight (28) days
prior written notice of your intention to vacate
the premises. If unforseen circumstances arise
and you need to vacate prior to the expiry of
your Residential Tenancy Agreement, please
contact your Property Manager immediately and we
will endeavour to find another suitable tenant.
However, you may be responsible for rent and
maintenance of the property until another tenant
is found, as well as other costs associated with
the reletting of the property. |
| Further
Information |
| For further
information regarding your rights and
responsibilities as a tenant, ask us for a copy
of the tenants rights. |
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Testimonial from Miss Chen, "Your professionalism and acumen were most reassuring, particularly as we first home sellers requiring regular direction. I would also like thank you for always being accessible. I was of the opinion that property consultants were an elusive bunch, however you proved me wrong! We appreciate the speed with which you returned our calls and that you often touched base with us, simply to see how we were." |
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